OUR PRIVACY POLICY.

Last updated: 03.01.2026

1. Who we are

The Percenters is a UK-based mental health and wellbeing charity supporting young adults through inclusive community events, activities, and resources.

For data protection purposes, The Percenters is the data controller. This means we are responsible for deciding how your personal information is used and protected.

Contact email:
📧 the.percenters.foundation@gmail.com

2. Information we collect

We only collect personal information that you choose to give us. This may include:

  • Your name

  • Your email address

  • Event sign-up details

  • Communication preferences (e.g. newsletters or future events)

  • Messages or feedback you send us

We do not collect unnecessary or excessive data.

3. How we collect your information

We collect information when you:

  • Sign up to our newsletter

  • Register for an event or activity

  • Contact us via our website or email

  • Complete a form or provide feedback

We collect this information directly from you.

4. How we use your information

We use your information to:

  • Contact you about events you have signed up for

  • Send newsletters or wellbeing updates only if you have consented

  • Share information about future events only if you opt in

  • Respond to enquiries or feedback

  • Improve how we run our activities and services

We will never sell or trade your personal data.

5. Lawful basis for processing

Under UK GDPR, we process personal data using the following lawful bases:

  • Consent - for newsletters, future events, and supporter communications

  • Legitimate interests - to contact you with essential information about an event you have registered for

You can withdraw your consent at any time.

6. Marketing and communications

We will only send you emails such as newsletters or event updates if you have actively chosen to receive them.

You can unsubscribe at any time by:

  • Using the unsubscribe link in our emails, or

  • Contacting us at the.percenters.foundation@gmail.com

Unsubscribing is simple and immediate.

7. Who we share your data with

We may use trusted third-party services (such as email or form platforms) to help us run The Percenters.

These providers:

  • Act only on our instructions

  • Are GDPR-compliant

  • Do not use your data for their own purposes

We do not share your data with other organisations for marketing.

8. How we protect your data

We take appropriate steps to protect your personal information, including:

  • Secure storage systems

  • Limited access to authorised individuals only

  • Regular review of how data is handled

While no system is completely secure, we take reasonable measures to protect your data.

9. How long we keep your data

We keep your personal data only for as long as necessary to:

  • Provide the service or communication you signed up for

  • Meet legal or regulatory requirements

You can ask us to delete your data at any time.

10. Your rights

You have the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate information

  • Withdraw consent at any time

  • Request deletion of your data

  • Object to or restrict how we use your data

To exercise your rights, contact us at the.percenters.foundation@gmail.com.

11. Cookies and website tracking

Our website is built using Squarespace, which uses cookies and similar technologies to help the site function and to understand how visitors interact with it.

Types of cookies used:

Necessary cookies (required):
These help the website load, navigate properly, and provide essential functionality. These are always active and do not require your consent. Squarespace Help

Analytics and performance cookies (non-essential):
By default, Squarespace may place cookies to collect anonymous information about how visitors use the site (such as page views and session behaviour), which helps us understand overall traffic patterns and improve the website. Squarespace

If you prefer not to allow analytics cookies, you can change your browser settings to block cookies or use your browser’s privacy options to clear them.

Your choices:
You can manage or disable cookies in your web browser settings. If you enable a cookie banner on the site, you may also be able to accept or decline analytics cookies before they are placed.

This information is not used to personally identify you; it is only to understand general website usage.

12. Children and young people

Our services are primarily designed for young adults.

If we become aware that we have collected personal data from someone under the age of 13 without appropriate consent, we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law or how we operate.

The most up-to-date version will always be available on our website.

14. Complaints

If you are unhappy with how we handle your personal data, please contact us first at:

📧 the.percenters.foundation@gmail.com

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.